Frequently Asked Questions
Product Selection
Do you also have other sizes and models available?
At this point, all the sizes and models we have are shown in the shop. This is a medium sized frypan (28cm), ideal for preparing meals for 2 to 4 persons. Other models and sizes are in development. If you have any specific requests, let us know!
Pre-orders, Shipment & Warranty
Is the Effium Pan also meant for consumers and home chefs?
Yes! Our pan is designed to truly elevate your cooking experience, regardless of whether you’re a beginner or a star chef. Enjoy cooking insanely delicious meals 35% faster and with 50% less gas!
When will I receive my pre-ordered Effium Pan?
By the beginning of november 2024! You’ll receive an email with tracking info as soon as your Effium Pan is on its way. Get ready to cook like never before!
What is a pre-order?
A pre-order is an exclusive opportunity to buy the Effium Pan before it's made available for general sale. By placing a pre-order, you're reserving your pan now, which means you'll be among the first to receive it when it's officially released. This way, you won't risk it being sold out. How awesome is that?
Will I be reminded before the pre-order is shipped?
Absolutely! We’ll send you a friendly reminder email a few days before your Effium Pan
ships, so you’ll know exactly when to get excited for its arrival.
Can I return my pre-order after delivery?
Yes, absolutely! If for any reason you’re not in love with your Effium Pan, you can return it within 30 days of delivery for a full refund. Just be sure it’s in its original condition and packaging. You’ll be responsible for return shipping. See our return policy or the warranty details below for more info.
Does a warranty apply to the Effium Pan?
Yes, your Effium Pan comes with a 2-year guarantee against factory defects. If there’s an issue with how the pan was made, we’ve got you covered! This warranty doesn’t cover regular wear and tear or accidental damage. For more information, check out our Refund Policy.
Product Performance
How much gas does the Effium Pan save me?
With each meal, your Effium Pan can save you up to 49% in gas usage! This has been independently tested by TNO (Netherlands Organisation for Applied Scientific Research), so you can trust in its efficiency. It's truly the world's first in cookware design! How cool is that?
How does the Effium Pan allow me to cook 35% faster?
The Effium Pan captures twice as much heat, enabling quicker pre-heating and reaching higher temperatures faster than traditional pans. This speeds up the cooking process, helping you prepare insanely delicious meals up to 36% faster - this has been independently tested by TNO (Netherlands Organisation for Applied Scientific Research).
How can the heat distribution of the Effium Pan be so good?
Unlike traditional pans that rely solely on materials like aluminum for heat distribution, the Effium Pan's patent-pending fins capture and spread heat with exceptional uniformity to the cooking surface. This means you can cook much larger portions more effectively, whether you're browning, searing, sautéing, or frying, as the entire pan surface heats evenly. Enjoy perfectly cooked meals every time!
Would my Effium Pan get too hot causing food to burn?
Not at all! You can easily lower the heat to cook gently or turn it up for a quick sear when needed. The Effium Pan gives you full control for perfectly cooked meals every time.
How does the Effium Pan differ from cast-iron or stainless steel, in terms of sustaining heat?
The Effium Pan heats up faster than cast-iron or stainless steel, but it also sustains heat more evenly across the surface. While cast-iron holds heat longer, the Effium Pan's design allows it to maintain steady, uniform heat, making it ideal for consistent cooking. You get the benefit of quick heat-up times along with excellent heat retention for prolonged cooking.
Product Durability
What is the expected lifespan of my Effium Pan?
The Effium Pan is built to endure the rigors of professional kitchens, where frying pans are the true workhorses. With its rigid cast-body, high-quality Swiss coating and solid stainless steel handle, secured with adjustable fasteners, the Effium Pan is designed to last, giving you a highly reliable product. By taking good care of your product, you will be able to enjoy it for as long as possible. See the questions below for tips to increase the lifespan of your Effium Pan.
How do I maximize the lifespan of my Effium Pan?
Use soft wooden/plastic utensils instead of sharp/metal utensils.
Handwash gently with soap and soft sponge. instead of the dishwasher.
Always put oil or butter in the pan to signal overheating (smoking) and use an appropiate heat setting. Never put your pan empty on the stove.
The handle of my normal pan either comes off or gets loose. Does that also happen with the Effium Pan?
We designed an incredibly robust and adjustable handle attachment. Every Effium Pan comes with a compatible spanner, so if your handle ever starts to loosen, you can easily retighten it yourself.
Product Usability
Does the Effium Pan work on induction or electric stoves?
No, the Effium Pan has been specifically engineered to capture heat maximally from an open flame. Although current pans are touted to work on all heat sources, they aren't optimized for any of them. We believe that you need focus to be extremely good at something. With this mantra we developed the Effium Pan: an extremely high performing frying pan specifically built for your gas stove. It also works perfectly on other open flame sources, like BBQs, grills, wood fires, and petroleum-based cooking setups.
Can I put the Effium Pan in the oven?
Yes, the Effium Pan is oven-safe up to 250°C.
Can I use metal utensils in the Effium Pan?
We do not recommend it, as scratching may reduce the product lifespan.
Does the handle get hot during cooking?
The handle stays exceptionally cool due to our dedicated heat-deflector design. After prolonged usage on high fire or placement in the oven, we recommend not to grab the handle with your bare hands, but to use a heat protective towel, glove or cloth instead.
Can I put my Effium Pan in the dishwasher?
Yes. However, we recommend handwashing because it increases the lifespan of your product.
Do the fins on the bottom get dirty?
Like any pan, your Effium Pan can become dirty. However, as your Effium Pan is coated all-round, it is easy to clean. An occasional brush on the bottom will suffice!
How do I store my Effium Pans?
Effium Pans are designed to stack neatly on top of each other. When you order multiple Effium Pans, we include protective pan pads to prevent scratches and ensure they stay in top condition during storage.
Do you have a PFAS-free coating?
Yes, our Swiss-made Ceramic coating is completely PFAS-free.
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Meet our team
Here to support you!
Surya Prakash
CEO & Co-founder
Wytze de Vries
CTO & Co-founder
Julia Op den Camp
Business Development
Yonghui Wang
Technical Engineer
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